Answer
Use the login details provided in your welcome email to access Elate for the first time.
Steps to log in
- Open the welcome email sent to you from Elate
- Locate your:
- Username, which is your email address
- Temporary password
- Click the “Log in here” button/ link in the email
- Enter your provided details on the Elate login page
- Click Sign in
ℹ️ Info
Your username will always be the email address used by your organisation to create your account.
💡 Tip
When logging in, remember to tick “Remember account” to make future sign-ins quicker and easier on your device.
Not received the email?
- Check your Spam or Junk folder
- Confirm with your manager or admin that the correct email address was used
- If needed, ask your organisation’s Admin to resend the invitation
