How do I archive or deactivate a support recipient? | Elate Help Article

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How do I archive or deactivate a support recipient?

How do I archive or deactivate a support recipient?

Steps to archive a support recipient

Steps to archive a support recipient

Open the Support Recipient profile
Go to the Profile tab
Click Edit
Change the User Status field to Inactive
Save your changes

ℹ️ Info
Inactive support recipients are archived and will no longer appear in active lists or schedules.

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By

Last updated:

Feb 2026

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