Software for enabling services and support teams

Elate helps enabling services, support charities and community teams plan support, manage rotas, track finance and report clearly in one simple system.

Manage support in one simple system

Elate gives enabling services and support teams one place to manage support plans, rotas, visits, notes, finance and reporting. Teams stay connected, managers get clearer oversight, and the people you support receive a more organised service.
Finance

Connect rotas, billing, invoicing and reporting without managing finance in a separate system.

Team Confidence

Give staff a clear, simple system for daily tasks, notes and support activity.

One System

Bring planning, scheduling, notes, finance and reporting into one connected platform.

Trust & Security

Cyber Essentials
DTAC

Flexible support software without long contracts

Start with the tools your team needs now, with clear monthly pricing, onboarding support and room to adapt Elate around your service.

Built for enabling services

Elate helps support teams plan visits, manage rotas, record notes, coordinate finance and keep reporting in one place. It is flexible enough for different service models, from community support and outreach to enabling services and small charities.

Practical tools for support and enabling teams

Elate brings the everyday work of running a support service into one place, from scheduling and support plans to incident notes, medication notes where relevant, onboarding and reporting.

Schedule with confidence

Plan visits, support activities and team rotas in advance. Elate helps managers see who is available, what needs to happen and where each person is meant to be, so the week is easier to coordinate.

Support plans that fit your service

Create support plans around the people you work with, including goals, tasks, routines, preferences and important notes. Keep plans clear for staff and easy for managers to review.

Record incidents clearly

Record incidents, concerns and follow-up actions in one place. Managers can review what happened, spot patterns and keep a clear record without relying on scattered notes or emails.

Elate reporting dashboard showing support activity, finance filters and visit records

Clear records and reporting

Keep support activity, incidents, visits and finance information organised so managers can understand what happened and report clearly to trustees, funders or commissioners.

Start with ease

Add staff, volunteers and the people you support in one place, then give each person the right access and information from the start. Elate helps services move from setup into support planning, scheduling and everyday coordination without everything sitting in separate spreadsheets or inboxes.

Elate app screen showing tasks to get started, highlighting profile completion step with a Start button.

Features for support teams and enabling services

Use Elate to manage the core work around support delivery, from planning and scheduling to notes, incidents, reporting and finance.

Support needs

Record the needs, circumstances and support areas that matter to each person, including practical, emotional, housing, financial or health-related information where relevant.

Support planning

Create clear support plans with goals, tasks, routines, outcomes and timelines so staff understand what needs to happen and managers can review progress.

Scheduling and rotas

Plan visits, activities and team availability in one place, so managers can match support work with the right staff and keep the week organised.

Incident management

Record incidents, concerns and follow-up actions clearly, with the information managers need to review what happened and respond appropriately.

Finance and reporting

Connect scheduling, billing, visit records and reporting so managers can understand activity and keep financial information easier to manage.

Medication support

Some services need simple medication notes, others do not. If medication is part of your work, Elate helps keep relevant notes alongside support plans and daily records.

What enabling leaders say

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Behind Elate is a simple mission: to empower people to live with grace, joy and dignity.